Help Center

StorePhoto uses advanced AI models to generate professional product photos. You upload photos of your product, choose a style (from our preset library or your own reference), and the system generates new photos preserving the product's shape and details but in a new visual style.

Generating one photo costs 4 tokens. Analysis of a custom style reference is 1 token. Choosing a preset from the library is free. Tokens can be purchased in packages - the larger the package, the lower the price per token.

Yes! The free mode allows you to generate photos without tokens, but with limitations: one generation at a time, lower queue priority, and a watermark on the results. It's a great way to test the quality before purchasing.

We accept card payments (Visa, Mastercard) and bank transfers via Przelewy24. All payments are secure and processed by certified operators.

No, purchased tokens have no expiration date and remain in your account until used.

Yes, VAT invoices are available for all purchases. You can provide invoice details during payment or later in account settings.

We offer a half-price regeneration option (2 tokens instead of 4). This allows you to get a new result without the full fee. If the issue is due to a system error, please contact support.

Tokens are not refunded for standard generations as each requires computing resources. The exception is technical errors on our side - in such cases, tokens are automatically refunded.

Contact us via the form below or at [email protected]. Describe the problem and include the Session ID (found in history). We respond within 24h on business days.

We support JPEG, PNG, and WebP. The recommended minimum resolution is 500x500 pixels for best results.

In paid mode, how many photos you can upload per session depends on the highest token package you have ever purchased (e.g. Small: 12, Medium: 32, Large: 100, configurable in admin). If you have never bought a package, the limit is 1 photo per session. A separate daily free-generation quota also applies in free mode.

A typical generation takes 1-3 minutes per photo. This time may be longer during heavy system load. You can close the browser - results will be waiting in your history.